How do I update firmware for TriStar Meter and TriStar Remote Meter?

Firmware Update on a TriStar Meter 2 (TS-M-2 or TS-RM-2)

https://www.morningstarcorp.com/firmware/tristar-meter-2-firmware/

1. Download and unzip the latest firmware file for the product. Morningstar firmware files have the extension: *.msc

2. Connect the PC to the TriStar or TriStar MPPT with a straight-through serial cable or compatible USB-Serial port adapter. Keep the controller powered ON.

3. Disconnect the meter from the controller.

4. Drag and drop the *.msc file onto the MSLoad program icon. This will automatically launch MSLoad with the correct firmware file already selected in Step 1. OR Alternatively, open MSLoad and specify the firmware file location in Step 1.

5. Follow the on-screen instructions, selecting the correct COM port and Modbus ID of the TriStar controller to which the meter is going to be connected.

6. Connect the meter to the meter port on the controller with an RJ-11 cable when prompted by MSLoad.

7. If the firmware update was successful, a green check mark will be displayed. If a red "X" is displayed, see troubleshooting below.

8. Must cycle power to the controller for firmware update to take effect.

Troubleshooting

If the firmware update was not successful, a red "X" will be displayed.

Try the process a second time. If it fails again, check the following:

1. Be sure you have selected the correct COM port. If using a USB to Serial cable, be sure the cable drivers are installed correctly. Confirm that a COM port has been mapped to the cable in the Windows Device Manager (under the Ports node) and that you specified the correct COM port in MSLoad. Many USB-serial adapter cables have LEDs that blink when data is transmitted. Verify that the cable LED blinks when MSView is attempting to load firmware. If not,there is likely an issue with the cable.

2. Try a different serial cable. The cable should be a straight-through type cable. A Null Modem crossover cable will not work.

3. Try a different PC.


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